According to the chief executive, Kucoin team cooperated with other exchanges in the crypto industry as well as project partners to recover a majority of the funds. This amount translates to a recovery of $222 million or 78% of the stolen funds. The exchange further cooperated with law enforcement and security institutions, to recover another $17.45 million or 6%.
Explaining how cybersecurity is a major concern for crypto exchanges Lyu added:
When we encountered the breach, we acted quickly and transparently to protect all our users and partners. First, we gradually resumed the deposit and withdrawal services within a week, before fully restoring all features.
Kucoin’s insurance fund helped the exchange recover the remaining 16% of the funds, which is worth about $45.55 million. Additionally, The CEO claimed that the exchange ensured that no users sustained any loss due to the September hack. Kucoin further said that it has also “greatly strengthened” its security level ever since.
After the hack, the Seychelles-based exchange decided to freeze all wallets and disable services. However, according to its October 2020 update, the exchange was allowing deposits and withdrawals for BTC, ETH, and USDT stablecoin, after upgrading wallet security for the aforementioned cryptocurrencies.
To date, the identity of the perpetrators behind the hack remains unknown. However, the CEO said that the exchange gathered intelligence about the hackers, and that investigations were ongoing.